Privacy Policy – SC Research Group

SC Research Group Pty Ltd (“SC Research Group”, “we”, “our”, “us”) is committed to maintaining the privacy, accuracy, and security of your personal information, and complying with all applicable European privacy laws, including the General Data Protection Regulation (GDPR) and the EU Privacy Principles.

Information We Collect

We may collect personal information when you interact with our website and services, including but not limited to your name, postal address, email address, phone number, and payment details. We may also gather data on your interactions with our website, such as your browsing activity and product interests.​

How We Use Your Information

Your personal information is used primarily to:

  • Process orders and deliver products or services
  • Communicate with you regarding purchases and inquiries
  • Improve our products, services, and website functionality

We may also use your information to send you marketing material, updates, and promotions where you have consented. You can opt out of promotional communications at any time.

Data Security

We implement technical and organisational measures, such as data encryption, secure storage, and access controls to protect your personal information from unauthorised access, misuse, or disclosure. Payment information is processed securely in line with PCI DSS standards and best practice safeguards.​

Data Sharing

SC Research Group does not sell or rent your personal information to third parties. We may share information with trusted service providers or contractors who assist in website operation, product delivery, or business functions, but only as required to fulfil these services and always in compliance with the GDPR.

Your Rights Under European Privacy Law

Under the Privacy Act, you have the right to:

  • Access and request correction of your personal information
  • Request erasure of personal data that is no longer required or where consent is withdrawn
  • Opt out of direct marketing communications
  • Make a complaint about our handling of your personal information

Requests to access, correct, or erase your information can be submitted to contact@scresearchgroup.com. We undertake to process your request within a reasonable timeframe as set out by law.​

Cookies and Site Usage

Our website uses cookies to enhance the user experience and enable certain functionalities. You can disable cookies via your browser settings; however, some features may not work as intended.

Data Retention

Your personal information will be retained for only as long as necessary to fulfil the purposes outlined above or as required by law.

Changes to This Policy

We may update this privacy policy periodically to comply with regulatory requirements or reflect changes in our operations. Any updates will be published on our website, and we encourage you to consult this policy regularly.

Contact

For privacy enquiries or complaints, please contact us via contact@scresearchgroup.com. If you are not satisfied with our response, you may refer the matter to the Office of the Data Protection Authority (DPA).